Of course, in order to make decisions you also need access to the right information. For me – it's in my head – but what happens if I'm a decision-maker in a large company? Is the 'intelligence" you're paying me a lot of money for accessible to anyone who needs it in real time? In a strategy meeting with one of my clients, the GM complained that their problem was that their "assets" went home at 5pm. In other words the company didn't have an intelligence system that allowed critical knowledge to be shared with others.
The solution sounds easy:
- Enable people at all levels to make real-time decisions, and
- Provide access to the "intelligence" necessary to make those decisions.